Do these people work for your credit union?
When I inquired as to what she was doing, she said she was shopping on the Internet and they kept asking for a credit card number, so she was using the ATM 'thingy.'
Several years ago, we had an Intern who was none too swift. One day she was typing and turned to a secretary and said, 'I'm almost out of typing paper. What do I do?' 'Just use paper from the photocopier', the secretary told her.
With that, the intern took her last remaining blank piece of paper, put it on the photocopier and proceeded to make five 'blank' copies.