Wednesday, August 20, 2008

Shared branching key in disaster recovery, says CU

With hurricane season under way, a New Orleans-based credit union is reminding credit unions that preparation is key in providing uninterrupted account access to members during an emergency, and that shared branching can play an important role in business continuity.

New Orleans Firemen's FFCU (NOFFCU) encouraged credit unions to become part of a shared-branching network. When Hurricane Katrina battered the Gulf Coast in 2005, NOFFCU turned to CO-OP Shared Branching for assistance. While NOFFCU's offices were closed, it directed members to shared branches to get the money they direly needed. Those branches are still used by members today.

"After the storm, many members were permanently scattered outside of our proprietary branch network," says Cami Crouchet, chief operating officer of NOFFCU. "We expected a decline in membership, but instead our numbers remained flat," she said.

Read more about shared branching at: http://www.cuna.org/newsnow/08/system081908-3.html?ref=hed

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