Forrester Research notes that the Internet is now an integral part of a young person’s life (just as previous generations came to depend on the automobile and television). And just as cars and television triggered significant social shifts, Forrester suggests that what it calls the “Net-Powered Generation” will come to expect certain privileges as consumers.
Credit union application: Stop talking about technology products and start implementing them. These include live chat support, account to account transfer (outside your institution), text alerts/messaging, and mobile banking among others.
Tuesday, June 21, 2011
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