We all know that sinking feeling in the pit of your stomach. You’ve just done something (cut a wire, deleted a file, clicked the wrong button, etc.) and immediately realized it was a mistake. An employee at Rocky Mountain Bank likely felt this sensation when they sent confidential account information to the wrong Gmail account.
Account information sent to wrong Gmail address
According to various news reports and the court filing, a customer of Rocky Mountain Bank in Wyoming asked a bank employee to email loan statements to a third-party representative. Unfortunately, the bank employee sent the information to the wrong Gmail address. To make matters worse, the data file attached to the erroneously-sent email contained confidential information on 1,325 accounts of other customers. The file included names, addresses, tax identification numbers, and loan information.
After discovering the mistake, Rocky Mountain Bank personnel tried to recall the email, without success. They also sent a follow-up message to the recipient, instructing them to delete the message and attachment without opening it and requesting that he or she contact the bank to discuss their actions. The bank also contacted Google to determine if the account was active or dormant, and what could be done to prevent the data from being disclosed.
Google declined to provide any information about the Gmail account in question without a court order. Rocky Mountain Bank filed suit to force the disclosure of account information and asked the Court to seal the case. On September 18, 2009, a federal judge denied the bank’s request to seal the case.
(For the rest of the story: http://blogs.techrepublic.com.com/itdojo/?p=1031&tag=nl.e099.dl090930&tag=nl.e099 )
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