With court battles raging between small businesses and banks over which entity should be responsible for the massive losses that result from account fraud, ING Direct has adopted a line of thinking that not all financial institutions might agree with: Accept that the customer is going to stink at security.
While corporate account takeover remains prevalent, resulting in $87.5 million in losses last year, all banks can strive to prevent it says Rudy Wolfs of ING Direct.
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