Friday, February 12, 2010

New Malware Threat for Sale

The global black market for financial services malware now includes a new player, for sale to hackers who want to target the financial credentials of customers of large and mid-sized U.S. banks, according to SecureWorks.

The Atlanta-based online security specialists have given the Trojan the name “Bugat.”

Jason Milletary, a SecureWorks security researcher, said his firm believes the new malware was developed to compete with more costly or hard to buy Trojans such as Zeus and Clampi.

“The emergence of Bugat reinforces that there is a strong demand for new malware to commit financial credential theft and that ACH and wire fraud remains a profitable venture for criminals,” Milletary said.

SecureWorks has posted a research blog note on the find. It’s at www.secureworks.com/research/blog.

FSCC awards CUs for stopping over $1.1M in fraud

Financial Service Centers Cooperative (FSCC) announced that it gave awards to 12 credit unions for stopping more than $1.1 million in fraud activity during 2009. The credit unions garnered about 50 Fraud Buster Awards. The awards were presented to credit unions on a quarterly basis during 2009.

Award recipients included credit unions that participate in the FSCC Shared Branching Network. The recipients of the Fraud Buster Awards were recognized for protecting their credit unions, their members, and members of other credit unions from fraud.

FSCC maintains an Operations Advisory Committee comprising of stockholder credit unions. The committee reviews activity and looks at ways to prevent and detect fraud through rule changes, training, products and services. In the nine years the awards have been presented, credit unions have stopped more than $7.5 million from fraudulent activities. FSCC has presented more than 280 awards.

Financial institutions in the U.S. lose about $12 billion a year in check fraud, and the retail industry loses a similar amount resulting in losses of $24 billion as a result of check fraud. The Federal Trade Commission also reports that financial institutions and businesses lose more than $48 billion annually from fraudulent activities, according to statistics FSCC cited from U.S. News and World Report.

Thursday, February 11, 2010

ID Theft at All-Time High

The number of identity fraud victims in the U.S. increased 12% to 11.1 million adults in 2009--the highest increase since 2003, according to a new ID theft study. The total annual fraud amount increased by 12.5% to $54 billion.

The high is probably due to the economic downturn, Javelin Strategy and Research said in its study, "The 2010 Identity Fraud Survey Report," which was co-sponsored by Intersections, a CUNA Strategic Service, that specializes in I.D. theft prevention services.

Average fraud resolution time dropped 30% to 21 hours. Nearly half of new victims file police reports, resulting in double the reported arrests, triple the prosecutions and double the percentage of convictions in 2009.

Thirty-nine percent of identity fraud victims reported fraudulent new credit card accounts, up from 33% in 2008. New online accounts opened fraudulently more than doubled over 2008, and the number of new e-mail payment accounts increased 12%.

Financial services companies continue to excel in detecting fraud and alerting their customers. More than one-third of victims first learned about the fraud from their financial institution, the report said.

Other findings:

>  Identification most likely to be compromised in a data breach continues to be full name (63%) and physical address (37%). Compromised health insurance information increased 4% over the last year.

>  About 75% of existing card fraud incidents came from credit cards, an increase of 12% over 2008. Existing debit cards fraud incidents represented 33% of total existing card fraud in 2009 and decreased by 2%.

>  Eighteen to 24-year-olds are the slowest to detect fraud--they take nearly twice as many days to detect it as other age groups. They were found to be less likely to monitor accounts regularly and the least likely group to take advantage of monitoring programs offered by financial institutions. However, they are the most likely group to take action such as switching primary institutions or switching forms of payment if fraud occurs.

> Identity fraud victims in the U.S. grew to 4.8% of  the population, with a projected total of $54 billion in crime.

>  Small business owners suffer fraud at one-and-a-half times the rate of other adults, because small office and home office business owners use personal accounts when making business transactions and make more transactions than typical adults.

"Identity fraud continues on the upswing, and we believe it will continue to rise if consumers fail to take proactive steps to prevent fraudsters from taking advantage of their offline and online transactions and their increasingly exposed personal information on social networks," said Michael Stanfield, Intersections chairman/CEO. "In addition, consumers need to protect themselves and their computers from sophisticated malware, and well-conceived and executed spam and phishing attacks."

Intersections offered several tips to reduce identity fraud, including the use of direct deposit, installing software to protect against viruses and spyware, turning off Bluetooth or Wi-Fi when not in use, monitoring accounts weekly, and acting quickly when fraud is suspected.

Tuesday, February 9, 2010

CURE 1-Year Old

Credit Union Retired Executives (CURE), at http://www.curetiredexecs.com/  is pleased to announce the celebration of the 1st anniversary of its unique new online service, which offers free and confidential advice that is tailored to questions from credit union professionals.

During this inaugural year, the 26 Advisors have answered more than 250 questions from credit union professionals nationwide.

Friday, February 5, 2010

What can private corporations do to employees? Just about everything

Toni Bowers with Tech Republic writes an interesting. Details are at: http://blogs.techrepublic.com.com/career/?p=1706&tag=nl.e101


In his new book Can they do that?, Lewis Maltby says that employees are often surprised at the reasons over which they can be fired.

With all that you hear today in the news about employees suing former employers, you’d think that it would be very difficult for an employer to actually fire someone. But the reality is different in the private sector.

In a recent interview on NPR, Maltby said, “Freedom of speech is protected by the First Amendment - but only where the government is concerned. What most Americans generally don’t know is that the Constitution doesn’t apply to private corporations at all.”

Private corporations can fire someone for almost anything. Maltby related an incident when a worker was fired for having a bumper sticker that expressed a political view that did not jibe with the CEO’s.

The only thing that a corporation cannot do is eavesdrop on a personal oral conversation. Anything else, Maltby said, “is open season.”

I’ve written before about how employers-potential and existing-are within legal limits to peruse individuals’ personal blogs or Facebook pages, and to watch what you put there. Maltby says employers do this regularly and can fire someone over what they see.

And it doesn’t stop there. In his book, Maltby relates stories of employer abuses that include tracking employees through cell phone GPS locators to placing hidden cameras in restrooms. He says that 20% of employers now require employees to agree before being hired not to go to court if the corporation violates their legal rights.

While most people would agree that a private company has the right to run itself any way it sees fit, you can see how this right could be abused. Maltby is pushing for the Bill of Rights to apply to the private sector. In the book appendixes, he provides sample letters to elected representatives and human rights organizations as well as an Employee Bill of Rights.

You're Invited



Technology Brings Double-Digit CU Member Growth to Mexico

Technology Does Pay.  Believe me.

Thanks to the installation of high-powered computer servers and the use of handheld transaction devices like PDAs, Mexican credit union Caja Yanga is experiencing a 15% monthly growth rate.

In anticipation of the launch of Caja Yanga's first ATMs last month, the credit union installed a new information technology infrastructure and moved its principal data center. In addition to bringing the credit union into compliance with federal regulations, the move drastically improved data transfer efficiency, providing the capacity to support projected growth.

The credit union also implemented a WOCCU outreach model in which field officers bring savings-focused financial services to members on foot or motorcycle and use PDAs to conduct transactions and transmit data. Last year, field officers performed 80,960 PDA-based financial transactions for remote members.

Monday, February 1, 2010

CU Information Security Conference Set for May 19-21

One of the biggest needs in credit unions today is security. The 10th annual credit union security conference is set for May 19-21, 2010 at the Red Rock Resort in Las Vegas. This popular conference offers one of the highest dollar values of any other conference serving credit unions. Your registration fee includes the first two nights lodging FREE - No Extra Cost.  Check out the program agenda, schedule, a site visit to an area credit union, speakers and more at:  http://bit.ly/cusecurity2010.

Sunday, January 31, 2010

January News & Views Published Below

CU SECURITY & TECHNOLOGY News - Providing a brief summary of news and information related to security and technology issues for credit unions - Plus some interesting and fun web sites . . .

Friday, January 22, 2010

If Your Password Is 123456, You May Be In Trouble

Back at the dawn of the Web, the most popular account password was "12345."

Today, it's one digit longer but hardly safer: "123456."

Despite all the reports of Internet security breaches over the years, including the recent attacks on Google's e-mail service, many people have reacted to the break-ins with a shrug.

According to a new analysis, one out of five Web users still decides to leave the digital equivalent of a key under the doormat: they choose a simple, easily guessed password like "abc123," "iloveyou" or even "password" to protect their data.

"I guess it's just a genetic flaw in humans," said Amichai Shulman, the chief technology officer at Imperva, which makes software for blocking hackers. "We've been following the same patterns since the 1990s."

Mr. Shulman and his company examined a list of 32 million passwords that an unknown hacker stole last month from RockYou, a company that makes software for users of social networking sites like Facebook and MySpace. The list was briefly posted on the Web, and hackers and security researchers downloaded it. (RockYou, which had already been widely criticized for lax privacy practices, has advised its customers to change their passwords, as the hacker gained information about their e-mail accounts as well.)

The trove provided an unusually detailed window into computer users' password habits. Typically, only government agencies like the F.B.I. or the National Security Agency have had access to such a large password list.

"This was the mother lode," said Matt Weir, a doctoral candidate in the e-crimes and investigation technology lab at Florida State University, where researchers are also examining the data.

Imperva found that nearly 1 percent of the 32 million people it studied had used "123456" as a password. The second-most-popular password was "12345." Others in the top 20 included "qwerty," "abc123" and "princess."

More disturbing, said Mr. Shulman, was that about 20 percent of people on the RockYou list picked from the same, relatively small pool of 5,000 passwords.

That suggests that hackers could easily break into many accounts just by trying the most common passwords. Because of the prevalence of fast computers and speedy networks, hackers can fire off thousands of password guesses per minute.

"We tend to think of password guessing as a very time-consuming attack in which I take each account and try a large number of name-and-password combinations," Mr. Shulman said. "The reality is that you can be very effective by choosing a small number of common passwords."

Some Web sites try to thwart the attackers by freezing an account for a certain period of time if too many incorrect passwords are typed. But experts say that the hackers simply learn to trick the system, by making guesses at an acceptable rate, for instance.

To improve security, some Web sites are forcing users to mix letters, numbers and even symbols in their passwords. Others, like Twitter, prevent people from picking common passwords.


For more information from this article, Visit the NY Times at:

Wednesday, January 20, 2010

A Frequent Traveler Jacket

How about a frequent travelers jacket with 22 pockets as a purposeful carry-on. Breeze thru security. Just slip off the vest. Comes in three colors. Not a bad idea.

Check out more details and information at: http://www.scottevest.com/


Monday, January 18, 2010

Sunday, January 17, 2010

Use Wasp Spray Instead of Pepper Spray

A friend who is a receptionist in a church in a high risk area was concerned about someone coming into the office on Monday to rob them when they were counting the collection. She asked the local police department about using pepper spray and they recommended to her that she get a can of wasp spray instead.

The wasp spray, they told her, can shoot up to twenty feet away and is a lot more accurate, while with the pepper spray, they have to get too close to you and could overpower you. The wasp spray temporarily blinds an attacker until they get to the hospital for an antidote.


She keeps a can on her desk in the office and it doesn't attract attention from people like a can of pepper spray would. She also keeps one nearby at home for home protection. Thought this was interesting and might be of use.

On the heels of a break in and beating that left an elderly woman in Toledo dead, self defense experts have a tip that could save your life.

Val Glinka teaches self-defense to students at Sylvania Southview High School . For decades, he's suggested putting a can of wasp and hornet spray near your door or bed. Glinka says, "This is better than anything I can teach them." Glinka considers it inexpensive, easy to find, and more effective than mace or pepper spray.

The cans typically shoot 20 to 30 feet; so if someone tries to break into your home, Glinka says "spray the culprit in the eyes". It's a tip he's given to students for decades.

It's also one he wants everyone to hear. If you're looking for protection, Glinka says look to the spray. "That's going to give you a chance to call the police; maybe get out." Maybe even save a life.

Five Robberies in Five Years; CU Closes Branch

After enduring five robberies in five years, workers at A-K Valley Federal Credit Union in the Pittsburgh area cleaned out their crime-plagued Homewood branch -- never to reopen.

"We just decided we'd had it," said Janet Horn, chief executive of the credit union, regarding the latest incident New Year's Day at the two-story brick office.

The Homewood branch had been robbed by criminals bearing assault rifles on four previous occasions since mid-2004, when the credit union opened there. This time, the credit union's board voted Jan. 5 to shutter the branch, which served 1,630 members.

More on this story at: http://www.pittsburghlive.com/x/pittsburghtrib/business/s_662505.html

Oxymorons at Play

Beyond the classic definition of oxymoron, there may be at least two others in my never finished complete Dictionary of Words as We Phonetically Understand them. Take a look:

(1) Oxymoron. (noun) definitions: (1) any expression in words or placement of objects or combination of both that conveys a contradictory meaning; (2) the dumbest guy at Oxford; (3) anyone who fails to grasp the cleansing power of Oxydol soap after seventy years of its broad commercial exposure to one and all.

That first one was mine, but I can neither take nor offer credit for the rest of these items on the list below because they came to me via e-mail with a lot of beautiful graphics and no acknowledgement of authorship by a living or deceased soul. Some of these figures of speech have been around these parts for a very long time so I suspect that even this list is little more than a collection of “oxy-morons” from all those places on this electronic planet where jokes and whimsy pop up as often and surprisingly as those little life-energy lightning bugs of Pandora in the movie “Avatar”.

Here’s the Sunday Working Day of Rest List of All the Rest:

(2) Is it good if a vacuüm really sucks?

(3) Why is the third hand on the watch called the second-hand?

(4) If a word is misspelled in the dictionary, how would we ever know?

(5) If Webster wrote the first dictionary, where did he find the words?

(6) Why does “slow down” and “slow up” mean the same thing?

(7) Why does “fat chance” and “slim chance” mean the same thing?

(8) Why do “tug” boats push their barges?

(9) Why do we sing “Take Me Out To The Ballgame” when we are already there?

(10) Why are the benches and chairs at the ballpark called “stands” when they are made for sitting?

(11) Why do we say an evening time for something is “after dark” when it is really “after light”?

(12) Doesn’t “expect the unexpected” make the unexpected expected?

(13) Why are a “wise man” and a “wise guy” perceived as opposites?

(14) Why do “overlook” and “oversee” mean opposite applications of attention?

(15) Why is “phonics” not spelled the way it sounds?

(16) If work is so good for you, why do they have to pay you to do it?

(17) If all the world’s a stage, where is the audience sitting?

(18) If love is blind, why is lingerie so popular?

(19) If you are cross-eyed, but you also have dyslexia, can you read all right?

(20) Why is a “bra” singular and “panties” plural?

(21) Why do we press harder on the buttons of a remote control when we know the batteries are dying or dead?

(22) Why do we put suits in garment bags and garments in a suitcase?

(23) How come “abbreviated” is such a long word?

(24) Why do we wash bath towels? Aren’t we clean when we use them?

(25) Why doesn’t glue stick to the inside of the bottle?

(26) Why do we drive on a parkway, but we park on a driveway?


Thursday, January 14, 2010

FBI issues Haitian relief fraud alert

Internet users who receive appeals to donate funds in the aftermath of the recent earthquake in Haiti need to perform their due diligence before responding to the requests, said the Federal Bureau of Investigation (FBI).

Credit unions might want to warn members that past tragedies and natural disasters have prompted criminals to solicit contributions that they claim are for a charitable organization or a good cause.

Before making any donation, consumers should use these guidelines, said the FBI.

Do not respond to any unsolicited (spam) incoming e-mails, including clicking links contained within the messages;

Be skeptical of individuals representing themselves as surviving victims or officials asking for donations via e-mail or social networking sites;

Verify the legitimacy of nonprofit organizations by using Internet-based resources to assist in confirming the group's existence and its nonprofit status rather than following a purported link to the site;

Be cautious of e-mails that claim to show photos of the disaster areas in attached files because these files may contain viruses. Only open attachments from known senders;

Make contributions directly to known organizations rather than relying on others to make the donation on your behalf to ensure contributions are received and used for intended purposes; and

Do not give personal or financial information to anyone soliciting contributions; providing that information may compromise your identity and make you vulnerable to identity theft.

The agency said anyone receiving a suspicious e-mail or anyone who becomes a victim of such incidents should notify the Internet Crime Complaint Center, known as IC3.

Wednesday, January 13, 2010

Malware hits online banking, Google's online apps market

Credit unions sounded the alarm that suspicious applications downloaded from Google's Android Market for cellphones may have stolen users' online banking information. And the Credit Union Information Security Professionals Association (CUISPA) is alerting credit unions to a fraud attempt in the online banking arena.

BayPort CU, a $1.1 billion credit union in Newport News, Va., and First Tech CU of Beaverton, Ore., issued warnings on Dec. 22 about a rogue Android application on Google's online market that promised members easy access to their online banking (Computerworld Jan. 12 and iPhone Central Jan. 11).

"It is believed that fraudsters deployed fraudulent mobile banking applications to the Android Marketplace, using a phishing technique to attempt to gain access to mobile banking users' financial information," said BayPort's alert.

The suspicious application creates mobile banking apps that members and other users can download to their phones but actually have the ability to steal information. Those who have added the apps should go to their mobile service provider to make ensure the suspicious apps are removed for good.

BayPort said it notified Google, and Google removed the program plus 50 similar apps, all written by a single developer identified as "09Droid."

However, security researchers have not confirmed whether the Android apps were actually malicious because before they could get copies of the suspicious apps, Google removed them from the market, according to ComputerWorld. The apps could just be someone using a shortcut app to make a quick buck, said the researchers.

Google does not vet its Android applications that appear on its online store. Apple runs its App Store for the iPhone and has an approval process for mobile applications.

Another kind of fraud in online banking--the Zeus or Zbot--was the topic of warning from CUISPA.

The Zbot is a "particularly nasty malware that is bypassing top antivirus/Malware scanners and compromising member accounts," said CUISPA's alert. "Cases have been identified by dozens of credit unions, that we know of. One can assume it is far more widespread than we've currently seen," said Kelly Dowell, executive director at CUISPA.

"The malware infects desktops the same way viruses do, but once infected it is very difficult to remove. Initial reports have come in from credit union members that logged into online banking and received a display page asking for additional authentication in the form of credit card information. The key here is the page was displayed after logging into their home banking accounts," said Dowell.

"It's important to understand that if the user is seeing that page, the damage is done. The online banking credentials have been compromised and need to be changed immediately," Dowell explained.

"The nasty thing about Zeus/Zbot is how it has been morphing or evolving," said Dowell, adding that it hides its presence on the member's machine. It is the same attack that is behind a recent flurry of automated clearinghouse (ACH) fraud.

Thursday, January 7, 2010

Craig's List ad targeting CUs is pulled

Craig's List has pulled an advertisement that sought to recruit current credit union members to solicit others to join the credit union through them.

According to the Pennsylvania Credit Union Association (PCUA), the advertiser offered $75 to current members who answered the ad and allowed ineligible people to join credit unions through a current member (Life is a Highway Jan. 6).

The ad listed specific credit unions across the country. However, the wording indicated the ad would take anyone, said PCUA.

The ad appeared to be from California. PCUA alerted the California Credit Union League, which investigated the posting. When News Now went to check the link, Craig's List had posted a notice that it had pulled the ad.

Monday, January 4, 2010

Scams Were Rampant in December

An off-shore e-mail scam targeting members and nonmembers of a Michigan-based credit union made its way to Wisconsin recently--one of several scams credit unions reported during the holiday season.

The scam targeted Community Driven CU, Ypsilanti, Mich., and spread to consumers in Wisconsin and in Texas, the Kenosha News reported (Dec. 21). A reporter of that publication received a bogus e-mail purporting to be from the Michigan credit union, asking the reporter to enter in a credit card account number and personal identification number to view a Visa card statement.

Mary Cole, Community Driven CU member service loan officer, said the credit union is aware of the scam and has received many phone calls about it. The credit union also was hit by a text-messaging scam in November, she told the newspaper.

Washington Post columnist Elizabeth Razzi noted in a Dec. 15 column that she and her daughter received a text message saying that their ATM cards had been suspended from Treasury Department FCU, Washington, D.C. After receiving the message, Razzi visited the credit union's website and saw that a scam warning had been posted.

Read more at: http://www.cuna.org/newsnow/10/system123109-2.html?ref=hed